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Gratitude Project 2008 - threefer

22nd - Grateful for online people who solved DH's computer issue so he quit being pissy - yay to friends on forums!

23rd - Grateful for my online friend who feeds my digital scrap kit addiction, though damnit I'm outa HD!

24th - Grateful to the NEW branch manager at the bank who straightened out all the issues with my CUUPs group's small business checking account. We opened the account in February and nothing ever got taken care of in spite of assurances and promises of (never happened) return phone calls. So - now, the mailing address is correct. The 3 peeps on the account should have their own debit card. We will get checks  - you know, those things we wanted the account for - at no charge because of the trouble. It took an hour in person, but it was worth it if the errors truly are corrected this time!


( 5 comments — Leave a comment )
Aug. 25th, 2008 12:10 pm (UTC)
No. Way. Really??

::happy dances around and around!::

Thank you SO MUCH for persevering through all the crap to get this fixed. I am GRATEFUL FOR YOU!!!


So, curiousity is killing me. Did the branch manager have ANYTHING to say about the debackle we've been dealing with?
Aug. 25th, 2008 12:18 pm (UTC)
She apologized a lot for the trouble. She straightened everything out with a smile. She ordered checks for the account and waived the fee because of it. Her smile was a bit .... I don't want to say tight, because it wasn't, but I recognized the look around her eyes and mouth. I know I've had it many times when having to go in and clean another's big mess in retail. It is kind of a "Damn, here we go again, wish I could kill the other person, how can I make this customer come back" frustration.

I felt sorry for what I imagine she has to clean up at that branch. At the end I thanked her for coming from the Shadyside branch! lol

And ... there was anew guy there ---- training still it seemed ----- and after he fumbled through parts of what I wanted done, passed me over to her because he said he "didn't want to do it wrong".

They are busy as shit on a Sunday! Ooooo ... I must email Gary and tell him a debit card is finally coming in his name. I have yours - we just saved one for you since it already has your name. And I still have the PIN sent with it. So when I see you, I'll give it to you.
Aug. 25th, 2008 01:25 pm (UTC)
P.S. - Should I still waiting for a check from your chiro friend for Spiritfest?
Aug. 25th, 2008 02:37 pm (UTC)
hmmm...they should have mailed it. At least they said they were. I'll have to check with her this week. But yes, keep a "weather eye" out for it.
Aug. 25th, 2008 02:47 pm (UTC)
Well, I included a card sized table in the table count for them since they had to be ordered today. We may have an extra one, but we can use it for Spiritways literature if we must. No biggie.

Getting people to come is the issue now. lol
( 5 comments — Leave a comment )